To clear cache, please follow the steps below.
1. Open Internet Explorer 11.
2. Click on the gear icon on the very right-hand side of the browser, select “Internet options”.
![image](http://dev.hkisl.net/kbase/wp-content/uploads/2016/11/cache-1.jpg)
3) Look for “Browsing history” in “General” tab, then click ‘delete’
![image](http://dev.hkisl.net/kbase/wp-content/uploads/2016/11/cache-2.jpg)
4) “Delete Browsing History” window appears. Check boxes for “Temporary Internet files and website files” and “Cookies and website data”.
![image](http://dev.hkisl.net/kbase/wp-content/uploads/2016/11/cache-3.jpg)
5) Click “Delete” button.
6) “Delete Browsing History” window will disappear. At this point, the mouse icon may go busy for a few moments.