How to Edit or Add Invoice/ Stock Adjustment/ Sales Return/ Goods Received

If you have problem editing or adding invoice/ stock adjustment/ sales return or goods received, take the following steps and see if the issue resolves. If the issue persists, please contact our Support team.

-Active sales is not valid
Log in to SIOI and go to Setup II -> Active Sales Period. Check each date.

-Transaction has been interfaced to Webaccount

Log in to Webaccount, and check Accounts Payable/ Accounts Receivable to see if the transaction is found in data.

-Fiscal period in Webaccount is not valid and it’s locked

Log in to Webaccount and go to Organize -> Fiscal Period. Check the record as well as “lock” box.

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